和谐湖(Lake Harmony) · 酒店内的房间 · 1室1床1.0卫 · 可住4人 · The Willowbrook at Split Rock
如果您寻找一个神奇的度假胜地,坐落在宁静的森林中,隐私、宁静和令人难以置信的景观融合在一起,创造了一个无与伦比的自然度假胜地。 这家迷人的酒店将舒适性和奢华与周围的自然美景完美融为一体,为所有游客提供难忘的体验,他们将在小湖享受皮划艇、令人惊叹的徒步小径、阅读点、健身房、室外烤架等。
Where do I even start. I asked a week and a half prior to checkin what the kitchenette all included so I knew what to bring. Never heard back from host. Never received any check in instructions. The Airbnb is at a hotel so I called hotel to get info. Check in requested 2pm and they said they could accommodate. Wasn’t able to check in until after 4pm. Then, the room I was given up on 2nd floor. The only dolly to use to transport luggage was broken. Find out the latch on the door is broken and does not latch so anyone could walk into the room because it wouldn’t lock if you left. Got moved to another room on 1st floor. Had to again carry all luggage since Dolly was broken. Get into room and the front of the furnace/radiator is missing which is a major safety hazard with two kids! Then the next day, two gentleman walked into our room from patio door. Find out the patio door does not lock! I am going to try to get a refund such a horrible experience I can’t say one positive. So disappointe
Had a great time. The place was very clean and exactly what I was looking for on a ski get away weekend. I had to change the dates a few times but they accommodated me great with no questions asked. Definitely plan on coming back, maybe a bit earlier so we have time to take advantage of all the extra activities.
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