Alina2024年4月

Leider meistens die Nachricht gelesen und keine Antworten bekommen, Adresse für Unterkünfte selber bei Google raus suchen müssen. Betrag bezahlt vor der Bestätigung

Sabine2024年4月

The hotel is well located, the rooms are spacious and brand new, with all the amenities one could wish for. Cleaning staff excellent and friendly. Pool a wonderful feature and a definite plus. The only negative thing I want to mention, is the staff at check in. Not that they were not friendly, but every one I encountered spoke very poor English, both comprehension of what I was saying and there expression were not up to par with a hotel that so clearly caters to the international audiance. And on top of that, the local knowledge was equally poor. I asked about the bus and shuttle bus going to the airport and was advised there were none and I should use a taxi (that should be the bare minimum: knowing the ways to go to the airport) and when inquiring about the local Koh Klang island (not by name, because I didn't know it), I was told the closest islands I could visit were accessible by going to Ao Nang and taking an island tour. Both answers clearly false and very disappointing.