基西米 · 整套别墅 · 9室15床6.5卫 · 可住22人 · 沙恩别墅( Shine Villas )的索拉拉度假村( Moana Castle ) !
Moana Castle at Solara Resort by Shine Villas 一旦到达和四处探索,您的孩子会感谢您多年来。 这里应有尽有。 9间卧室, 7间浴室,可睡22人 此房源设计精美,配备了您度假屋所需的一切。 带水疗中心的私人泳池、媒体阁楼区、空调、雷克-伊特拉尔夫游戏室、米奇客房、公主城堡室、豪华加大双人床套房和优质家具。
Amazing stay. 10/10 recommend. Very responsive host and the home is so much more beautiful in person. Will definitely be back!
Amazing Home! Beautifully decorated and spacious. So happy we choose this home instead of a hotel. The weather was raining and cold all weekend so we spent most of the time in the home.
Overall a BEAUTIFUL location and house. Would recommend the area to others. However we did have a few issues which included some of the upstairs bedrooms not having been vacuumed (so much popcorn left behind), the dishwasher leaking so much it was unusable, and the pool and hot tub being too empty to heat despite having paid for pool heating for the whole visit. When talking to the host we were reassured just to add water, which we did for 3 days, and then it started heating. A pool tech was sent at this point but we had done their job. When asked for a refund for these days we were refused. At this point the chemical level were so off the water smelled bad and half the group went home to receive prescription antibiotics for ear infections from the pool water. The host is responsive but dismissive and it is clear they dont have a personal stake in the house.
Everything about the home was as described. Oli was top notch with his reply’s. I was only disappointed with the issues involved with the pool and hot tub. As there was constant communication back and forth about there being an issue. This should have been addressed on day one and not left for us to keep checking on the whole time. The hot tub never got above 85 and we had to keep adding water to pool and hot tub the whole time. There was definitely something wrong with the system. Finally someone looked at it and it still was not ever completely fixed. Also the grill we paid for looked like it was something that was free for the taking off the side of the road. It was gross dirty, rusted, and knobs broken. Oli was notified and said he would take it up with the company. But we never heard back. Otherwise everything else was perfect.
自我介绍
We are family-owned and exist to help our family, friends, and guests find and enjoy their perfect vacation home from home. Sally and Oli run the business and together with the team, including their little boys Sam and Leo, we all love what we do. Our aim is to always deliver Brilliant Vacations in this wonderful City of Orlando. We live in Orlando Florida where our family has had a home for 20 years. In fact, we live close by in Orange County. We are lucky to love what we do but then every day we get to enable travelers from all over the world to have brilliant vacations and we get to see smiles on people’s faces – and who wouldn’t love that! We fell in love with this part of the Orlando area many years ago. Now, as our family grows we are so pleased that we live in the most family-friendly place on earth. Sam and Leo, our little boys, love the parks and when we aren’t working you can often find us at Disney with our boys. Originally from Cambridge and London in the United Kingdom, we met in Moscow whilst traveling. Traveling is in our blood and this helps us understand our guests – after all you are the reason we do what we do.
安心房源保障 人工审核所有中国房源信息,入住更安心
专业中文客服 通过客服电话、线上客服、智能客服助手等渠道,为您提供全方位服务
旅行安全保障 多重风险控制设计,全方位保障您的行程安全