Scott2023年11月

Overall, this was a great experience. My family and I were in a bind - our local Chicago home was flooded and unlivable for an unknown period of time. Anne was fantastic to work with - she was flexibility, with appropriate notice, and helped ensure we were in a solid position to move in expediently. We were aware Anne’s property was a “first” on airbnb, and she wanted to make sure if we were missing anything, she would be willing to work with us. We had a few instances where we did need to work with her and it was very well done, with consistent A+ responsiveness and flexibility to find the right outcomes. The only critiques I can think of would be the floors being a bit dirty when we moved (socks were dirty after walking around), but easy to solve for. Also, the TV was not guest ready, but again, Anne worked with me on that. Only other comment would be that it’s a smaller TV - normally not something I would care about if I were on vacation, but given we were local. Great hosts!!