Denys2023年9月

Very dissapointed. First, 0 communication with the host. The only message before the check-in I received was the promise to send the code from the lock after my message where I indicated the arrival time around midnight but the code never came. So when me and my wife arrived, we entered the property only because another guest opened us a door after 10 minutes of bell ringing and helped us to find our room. He didn't know about our arrival so we had a huge risk of not being able to enter because the host was totally offline. It is not the best experience after the long day on a road. Next day I received a message with the apology from the host due to personal emergency but still seems to me very unprofessional attitude not to have a plan B for such type of situations when you have a hotel business to run. Few words about the room: mostly clean but with dirty walls, the only available charger is well hidden behind the mirror and no furniture to store clothes. Not recommend.