哈特比斯普特 · 整套民居 · 4室0床3.5卫 · 可住8人 · 西湖私人度假屋
在这个独特且适合家庭入住的房源,留下美好回忆。房子紧邻湖泊……醒来时可欣赏美丽的湖景
My stay at this remarkable Airbnb was truly delightful, and it's hard to put into words just how fantastic it was. The moment I entered, it felt like an authentic home away from home. Boitumelo, our gracious host, went above and beyond to ensure our comfort. The communication was consistently prompt and friendly, enhancing the overall welcoming atmosphere. I wholeheartedly recommend this Airbnb to anyone seeking a private, stress-free and delightful accommodation experience without any hesitation.
Beautiful location and surroundings. On the banks of the canals, one can certainly appreciate the tranquility, the amazing sunsets and the beauty of a mini vacay just a stone throw from the hustle and bustle of city life.
Worst AirBnB experience ever!! The Host was very difficult to get a hold of from the moment we booked the property right till the end. We experienced a very difficult and troublesome check in, none of the codes sent to us were valid by the security entrance, host failed to mention before hand that a limited number of guests were allowed to enter the property after having told her what we had planned to do (A small Braai). Only a few of us entered the property. The host was never present to introduce herself & check us in or check us out. We were slightly confused about a few things, it would have been nice for her to be present and welcome us in. We arrived late evening after a boat cruise (we had informed her HOURS beforehand), the property is indeed next to the lake and is beautiful however upon our arrival we found the entire property INFESTED with bugs!!! It was impossible to do anything, there was no bug spray or anything of that sort to help get rid of the bugs, host offered zero solution to the issue when brought to her attention. Host had sent a random intimidating man to the property without informing us, the man didn’t care to say who he was or why he was there, he entered the property with no mindfulness of respect or privacy. It was really concerning. We decided to leave same night, after sharing pics and videos of the bugs with the host (she surprisingly was shocked and agreed to refund). When following up for the agreed refund, the host then accused us of theft!!!! Also to add - the rooms are much smaller than what you see online, except the main bedroom. The one room is separated from the entire house, seems like they turned the garage into the 4th bedroom. Third bedroom is bunk beds. Days later we are still fighting for the refund, again her poor communication & people skills come into play, where she has disappeared again. Definitely not worth all that money!!
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