Aileen2024年5月

The host never responded and the apartment had not been cleaned since the last guests (trash in bins, recycling on counter, hair in bathroom, and unmade bed with dirty sheets on floor). Thankfully a handyman for the company gave us a few codes to try. But then we didn’t feel safe with no additional lock. Airbnb support helped us a lot, but “Burns” has never responded or explained. Be wary, but the location and apartment would have been great if it hadn’t been for the host being MIA and the place not turned over.

Michael2024年5月

Excellent location in downtown Saratoga. Easily walkable to shops, restaurants, parks, and the track. Perfect first floor apartment with a nice flower garden in front and a beautiful park across the street. This was my second time staying in this Airbnb and hope to stay here again in the future. 10 out of 10 would recommend to anyone.

Ellen2023年8月

Great location - walkable to track, downtown, restaurants. Clean and comfortable. Easy to check in and out. Would stay again. Only issue was missing parking passes, no toilet paper or tissues, probably an oversight by staff. Very sparse as far as no dish detergent, trash bags, etc. so baring your own. Supposed to have 24/7 concierge at Burns Management. Left several messages and voicemails through Airbnb and direct number. Parking was in a tow away zone without the passes was concerned that would be an issue. Received no return calls or messages, even when their office reopened during regular hours. Bathroom tub did not drain well - shower curtain had stained bottom from most likely previous tub issues. We were able to plunge it and help the drain issue.

Joel2023年8月

Nice apartment

James2023年8月

Clean nice place. Roomy and great location.