Rutvika2019年7月

The villa is furnished really well. It can comfortably accommodate 10 people. The bathroom are well equipped. The kitchen has enough cutlery to serve 10 people. And it is exactly like the pictures barring the pool, which is much smaller than it appears. But the attitude of the staff at the villa was so laid back and unapologetic, it makes the whole experience disappointing. The host has outsourced services to a local Indian portal which is extremely efficient. The portal office communicates quickly and effectively. However, the services at the villa were extremely disappointing. The house rules state that we are not allowed to use the kitchen. However, we can order food from from the canteen which is within the complex of the villa. Sadly, the staff at the canteen and caretaker of the villa were both extremely lethargic and unsupportive. They do not stock groceries instead purchase them as per the customer's request. Which is a fair initiative to reduce wastage. However, the chef and his staff were extremely reluctant to go and source groceries. On insisting, they brought us the cooked snacks we ordered but they weren't edible. We asked the delivery person if he would eat the food he brought. He refused saying he couldn't eat something like that. Requesting the host to look into this matter ASAP as the next best restaurant is more than 20kms from the villa The place is surrounded by dense green shrubs and trees which make it a natural home for insects of every form. We understand that they are inevitable in an environment which is so close to nature. So we reckon that you carry bug sprays etc. in abundance. Electricity and low cell phone network are major issues. Though the host has made arrangements for both. The WiFi functions well and there is a backup generator in case there is no electricity.