Rémi2023年9月

Très bon appartement, très paisible, instructions très clair. J’ai passé un super moment à Cernobbio ! Attention la route pour y accéder est assez raide et serré, mais ça en vaut largement la peine !

Qendresa2023年5月

Die Gastgeber sind sehr nett und antworten zügig auf die Nachrichten. Auf den ersten Blick ist die Unterkunft sehr reizend. Genauso wie auf den Fotos, sieht es zuerst sehr gemütlich aus. Küche und Bäder sehen genauso aus wie auf den Bildern und waren auch sauber. Das Hochbett ist schrecklich!!! Es ist definitiv nicht für einen Erwachsenen geeignet. Die Couch ist ausgesessen und nicht gemütlich. Der Rasen wurde nicht gemäht, somit konnten unsere Kinder draußen nicht spielen. Leider waren in allen Räumen Spinnen/ Spinnweben an der Decke und an der Kommode im Eingangsbereich hing eine benutzte Unterhose, welche bei der Reinigung leider vergessen wurde. Trotzdem hatten wir ein paar schöne Tage in Italien und haben das Beste daraus gemacht.

Tommaso2023年4月

Alloggio perfetto e pulito, accoglienza ottima e host gentili e molto disponibili! Posizione perfetta se volete visitare il lago da diverse angolazioni! Unico disguido avvenuto col il self check-in, ma tempestivamente risolto. Super consigliato!!

Raquel2022年11月

I sincerely believe that this property should be removed from airbnb. Our experience was horrible. Even though the confirmation and instructions for check in appeared to proceed smoothly, once we arrived at the property we learned that the place had been closed for 3 weeks. No cleaning, no linen, there was not even electricity at the premises. We tried to contact the host, Glenda, who refused to take our call and insisted on talking via whats app only. When we did, her response was "I already gave you instructions". In our case, the horrible experience was made worse by the fact that the support of airbnb was simply inexistent. We were passed from one "ambassador" to another, while we waited for at least 4h outside the house for someone to turn on the electricity and heat. I had experiences with the support of Airbnb before and none of them compared to how we were treated this time. The Airbnb support refused to believe our problems were real (despite the pictures we sent) and wrote several hours later saying they had been informed by the host that the problems had been "resolved". Despite our efforts to find nearby properties to where we could be relocated, the airbnb support just ignored us. After an old, and very kind, women was contacted to put linen on the beds and toilet paper in the bathrooms, we slept at a dirty house for two days only because we were outside our town and had no place else to go. FYI, the outside area is not at all as advertised, the grass is incredibly high, there is no table and the barbecue grill is completely unusable, which in our case wouldn't have made that much of a difference since all the meet we brought for barbecue went bad from staying out of the fridge as there was no electricity for hours. Ps. our request for a reimbursement was denied, we were able to recover only 30% of what we had paid for the property. In the words of the airbnb support "if you would like to ask for refund, please directly contact the host"

Bruno2022年10月

This is a lovely place to stay. Denise is a wonderful host, we arrived just for a local festivity and she was ahead on details to arrange our arrival. Everything was clean and better than we expected. I couldn't recommend this place more. I hope to return soon.