Helča2023年5月

Vše bylo v naprostém pořádku. Krásný být. Hezky uklizený. Super vybavení. V blízkosti pláže a obchody. Hostitelé jsou užasní. Moc doporučujeme !

Ivan2022年5月

great neighbourhood (close to the sea, peacuful and place full of nice houses), really great owners

Jure2022年5月

The apartment itself is nice, very well organized, perfect for a family. It is in a great location- peaceful and quiet. The owners, who live downstairs, are very nice, super accommodating and thoughtful! Fun fact: the husband is a famous musician! One small thing was that we noticed, as we have two small children, was that the floors were not evenly cleaned (some dust bunnies here and there) however the owner had no problem going through and cleaning one more time, making no fuss about it at all, and apologizing as it seems her teenage daughter had missed some spots! We really appreciated their understanding and willingness to help out! As it was Croatian labour day, they set up the bbq outside with everything we needed to grill, the which was again a display of their thoughtfulness. Now for what I really didn’t like- the agency we books through- Novasol. Absolutely useless from the moment you book through to check in, and here is why: We booked and got a message from them with details on location, check in time and the contact info for Daniela, the owner so we can call when arriving. On the listing it says that the pool is open from the 1st of may, so I asked the agency if it would be possible to ask the owners to open a few days early for us. They responded with, please contact the owners yourself. Okay, I e-mailed the owners asking this and did not get a response for 24 hours so I messaged Novasol again and let them know that the owners had not responded and asked if they could reach out and let them know we had written, to which their response was ‘we hope they answer soon’ Now I was really starting to wonder why these people pay an agency to rent out their apartment when the agency seems to do nothing more than just create a listing and take their and our money. I was very anxious because it was two days before our trip and the owners are not answering emails (which I later found out was because her email was not working) and the agency was incapable of facilitating communication which is literally their job.again, useless agency. Then we wanted to see if two more people could join us for two nights, so we were four booked already at an apartment with a maximum capacity of 7. I send the agency a request for this change and another day and a half goes by without getting an answer, let alone an approval. While waiting on the agency i found a phone number for Daniela and called directly. She was very nice, letting us know the pool is actually open from the first of April (another things this agency does not seem capable of doing- updating listing information) and that two more people are fine to join us, there would be plenty of space. So our interactions with the owners were great, like I said, they were very helpful and accommodating, however I think they should rethink working with an agency like Novasol, since they don’t do anything and are very unhelpful. I have dealt with other agency’s in Croatia like CroatiaTours in Makarska, who rent villas with pools all over Croatia and the service I got from them was above and beyond, answering all questions for me, suggesting things to do, offering transfers, boat tours, and organizing them for us, and also communicating with the owners about our needs. They make planning a trip less stressful as they basically do everything for you. So be wary of Novasol and just call Daniela directly for what you need.

Eva2021年7月

Accommodation was amazing, beautiful location.

Pia2019年9月

Very nice flat near the center of pula. The hosts partly life downstairs, which makes it super easy to communicate. Danijela organizes everything you need, totally recommend staying here! Thanks again!