Soumya2023年4月

Our Good Friday booking with Goaround proved to be a nightmare. We had booked the 4bhk property and got a confirmation mail from them. When we reached for the check-in, we found that the place was occupied. Their sorry explanation was that all the 1bhk units were individually booked out. They blamed the entire mishap on Airbnb saying it's their issue. And as for the confirmation received, they said it's an automated email, so it was not their fault. As a group of 10, we were left stranded. While they tried to make it up to us with an alternative property, the place they offered us was in a sorry condition with no essentials such as water, towels or basic amenities. We'd to repeatedly call the caretakers to provide even basic amenities and they were very unresponsive. While their manager, Sagar tried his best to make things work, our experience was already ruined. To put it very politely, this has been my worst Airbnb experience. No wonder their listings don't have too many reviews!