卡罗莱纳海滩(Carolina Beach) · 整套公寓 · 3室4床2.0卫 · 可住6人 · The Grande Pelican | Oceanfront + Community Pool!
The Grande Pelican | Oceanfront + Community Pool!
Location, view, and proximity to beach is great but I was overall underwhelmed by the condo and offerings, esp at its price point. Furnishings are dated and in disrepair (cushions even had holes) and windows and other elements were filthy. It appeared to have only been lightly spot cleaned. Appliances: Filter for the ice machine/water on the fridge was also in need of changing since we arrived (signaled on the LED display). The wash machine was dirty when we arrived and the clothes dryer had something wrong with the lint trap - there was a sharp piece that snagged on my clothes and left holes in several brand new garments. When reported, there was no apology or offer to compensate. “24-7” help contact was also unreliable. Also, after signing a contract, you will receive an invite to their “portal” which goes on to explain several items that you need to bring with you that are quite unexpected at this price point, garbage bags, paper products, dish soap, ect - a lot to lug on vacay!
Overall we enjoyed our stay. The condo was clean and the view was nice. The smaller of the two bathrooms had a few issues: tub and sink wouldn’t drain, toilet loose, and the rusty shower hooks kept falling off. When we arrived neither of the sliding glass doors had locks on them…and with a small child this made us very uncomfortable. We called and requested that maintenance fix the issue and only one of the doors was given a lock. Thus, we had no choice but to put the larger of the two couches in front of it and not utilize it during our stay. On checkout day, the cleaning staff arrived 35 minutes early attempting to get into our condo and almost walked in on a family member who was not dressed! Thank goodness I was able to stop them before actually entering the condo. Staff seemed receptive to the issues. Hopefully they will fix them moving forward.
自我介绍
North Carolina Vacation Rental Management Company offering a variety of vacation rentals for family-style vacation stays - from small cottages to large homes for family summer vacations! Please note: After making the online request via AirBnB, guest will receive an email communication from the property management company in followup with next steps. Guest is required by NC Vacation Rental Act to sign and agree to the Vacation Rental Agreement. Reservation stay cannot be accommodated without the completion of the property management company's required Vacation Rental Agreement ESign which will be sent to the guest via Email.
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