Jane2017年12月

Stayed at the “luxury” thatched cottage over Christmas. Lovely place and lovely surroundings, but but some issues with cleanliness, space for hanging clothing and attitude when a problem had arisen. Apparently we had the cottage at 50% discount at approx £420 per night ( 5 to 6 people, BUT, facilities not luxurious for 6 owing to space). Twice this price would have been ridiculous. I requested a small goodwill refund for inconvenience arising from problems over the Christmas period when understandably no one was available. I was made to feel as if I should have been grateful for the discount, no apology and told that the same problems could have arisen at home.