We welcome You to our BRAND NEW 5 bed / 4 bath amazing home with Private Pool with all the amenities necessary for your family and friends to spend a precious and memorable vacation in Orlando. House is perfect for a family friendly getaway and located inside the stunning Windsor Island Resort. This home is the perfect spot to relax or extend your fun after a full day theme park visit, golfing, or shopping trip. Just kick back and enjoy your own private oasis! The open concept floor plan allows everyone to be together, whether you are hanging out watching TV or cooking up some delicious meals for the whole crew. Guests enjoy free access to the BRAND-NEW Windsor Island Resort Clubhouse and amenities. 1st Floor living room is beautifully decorated and features a 50-inch Smart TV with Cable. You will be able to unwind in your own private screened pool and lanai and show everyone the talented chef you are by cooking poolside in your gas BBQ grill (optional service / add-on). Located in Davenport, about 10 miles from Disney Park complex – distances vary from park to park (According to Maps) and with easy access to all Orlando area attractions, restaurants, shopping malls and golf courses! Bedroom Configuration: ** All bedrooms feature 42-inch Smart TV. 1st Floor: Bedroom 1: 1 Queen size bed (Shared Bathroom with Living room) 2nd Floor: Bedroom 2: 1 Queen size bed (Private Bathroom) Bedroom 3: Master Suite. 1 King size bed (Private Bathroom) Bedroom 4: 1 Twin size bed + 1 Full size bed (Shared Bathroom with bedroom 5) PlayStation 4 Video Game Console Bedroom 5: 1 Queen size bed (Shared Bathroom with Bedroom 4) The property has central air conditioning and heating throughout, free Wi-Fi and, cable TV (Downstairs living room. All bedrooms feature 42-inch Smart TV with smart app-cable access). All Bedrooms feature smart TVs. There is a laundry room, washer, and dryer with ironing facilities on the second floor. Two Bathrooms are equipped with hair dryers. A pack and play and a highchair can be provided upon request (please inquire at least 48 hours in advance – no charge for 1st set). In front of the property is a driveway for parking besides ample parking adjacent to house, inside gated community. ********** ADD-ONS (PLEASE INQUIRE AT LEAST 48 HOURS IN ADVANCE): POOL HEATING FEE: $25 per day (minimum 2 consecutive days). Gas GRILL FEE: $70 with 1st full propane tank and cleaning provided. ADDITIONAL SETS OF PACK N PLAY: Please inquire prior / upon booking. (1st set is free) ********** HOUSEKEEPING: There is no daily housekeeping service provided in the rental rate. Before check-in, the unit will be thoroughly cleaned and inspected by a professional cleaning company. Clean sheets and towels will be available in the unit. Mid-stay cleaning services during your stay can be requested for an additional fee / subject availability. **Mid stay services currently not available due to current labor shortages. STARTER SUPPLIES: The following starter supplies are provided in the unit upon your arrival: 2 trash bags, 1 small dish detergent, 1 dishwashing capsule, 1 paper towel. Each bathroom will have: 1 small bar soap, 1 shampoo, 1 conditioner, 1 toilet roll. No other supplies will be provided. Please stop by the nearest Supermarket to gather any additional items you may need for the duration of your stay. **We provide a regular set of pots, pans, utensils, baking sheet, cups, plates, etc... We do NOT provide oil, salt and pepper since 2020, for sanitary reasons** TRASH PICKUP: There is valet service for Garbage Collection on every day of the week. Enclose the garbage in 13-gallon trash bags and place the trash bags inside the bins located outside, at the front of house. RESORT ACCESS: All Guests must provide full names (for all Guests) in the group to gain access to the Resort / Home. This is a Resort requirement and names to be inserted in the Airbnb CHAT to Host in due time. MAXIMUM OCCUPANCY: The house maximum occupancy is per stated in the ad. Guests exceeding maximum occupancy or reservation amount (Number of individuals listed in the reservation) will have their reservation terminated immediately and incur in an additional charge of $100 / day per Individual not disclosed in the reservation. CAMERA DISCLAIMER: Home is equipped with surveillance equipment that captures and records OUTDOOR ONLY audio + video footage. There are NO surveillance devices inside home. PARKING: There is no garage parking available. Driveway parking available. Additional parking adjacent to house, inside gated community. ** NO RV Parking allowed inside Resort grounds ** ** No fishing allowed inside Resort grounds ** Check in: 4 pm. Check out: 11 am. Guest access: Electronic Keypad for Guest self-check in. Resort requires we provide them with names of all house Guests, to grant access to the Resort (where home is located) and Clubhouse. Entire house is available for Guest use. HOUSE RULES: - NO PARTIES OR EVENTS - NO SMOKING - NO PETS - MINIMUM AGE TO BOOK: 25 YO. - ADDITIONAL HOUSE RULES LISTED IN SECTION BELOW - GUESTS LOOKING TO BOOK MUST AGREE TO ALL HOUSE RULES WI 1721 KONA HOUSE RULES AND CONDITIONS Thank you for booking with us! We look forward to hosting you and hope to make your Orlando stay a memorable one. Please see especially important information and details regarding our House Rules + Resort Rules: - This is not a hotel. This is someone’s home, please treat it with respect! - Please keep all communication centralized via Airbnb, as per platform policy, as well as both Guests and Hosts safety. - Self check-in: Self check-in is available for your own safety and comfort. Guests receive an access code via email (check in voucher). We also send all the information via email, in the form of check-in voucher, however, we kindly request all Guests to double check all information on the Airbnb chat, as there is always pertinent check in information to both the Resort as well as the home (sometimes the code gets updated and the one in the email voucher no longer applies). Many local Resorts have implemented new check-in policies of their own, which they require a Guest list name, to check in via main gate, etc.… We expect Guests to also follow the Resort rules. We will notify Guests, upon booking, if Resort rules call for Guest names to be provided. This is Guests responsibility to revert in due time, enabling us to insert the names, in a timely manner, in Resort’s portal. - Home is self-catering. The following starter supplies are provided in the unit upon your arrival: 2 trash bags, 1 small dish detergent, 1 dishwashing capsule, 1 paper towel. Each bathroom will have: 1 small bar soap, 1 shampoo, 1 conditioner, 1 toilet roll. No other supplies will be provided. Please stop by the nearest Supermarket to gather any additional items you may need for the duration of your stay. **We provide a regular set of pots, pans, utensils, baking sheet, cups, plates, etc... We do NOT provide oil, salt and pepper since 2020, for sanitary reasons** -All bedding and bath towels are provided. Clean sheets and towels will be available in the unit. Each Guest receives 3 towels (1 bath + 1 hand + 1 pool + 1 mat towel per bathroom). Please note all towels will be accounted for at the end of your stay. There will be a charge for missing or damaged towels. No washing cloth provided for sanitary reasons. - Resort offers daily trash valet pick up services. Please follow instructions regarding trash disposal. Any trash left in the home upon Guest’s departure will result in a $50 fee. Additional / Optional Services (Please inquire at least 48 hours in advance): - Pool heating fee: $25 / day. 2 consecutive day minimum required. Upon completion of payment, temperature will be set to 85ºF - 90ºF. In case Guest wishes a specific temperature, we may accommodate, if there is no stress / damage to the equipment. It may take 24 hrs+ for the pool to heat up or cool down. Please note the pool pumps have a safety mechanism to prevent overheating during cold weather conditions, when working overtime. This leads to a temporary shut off of services automatically until the pump can regain its functionality in a safe and efficient manner. Please note the pool heater works via HEAT EXCHANGE system and might not function properly with weather nearing freezing temperatures. MID STAY CLEANING – Currently not available, as our vendors inform, they are facing labor shortage. - Grill (where applicable): $70 with 1st full propane tank included. - Early check-ins (when possible): Must always be authorized by Host (fees apply). Official check-in time is 4 pm. - Late check-out (when possible): Must always be authorized by Host (fees apply). Official check-out time is 11 am. Unauthorized late check-outs will result in a $100 charge for delay inside the first hour after official check-out time. In case Guest performs late check out after 12 pm, without previous authorization by Host, there will be a full daily fee rate charge from the Guest. This charge does not grant Guest option for additional stay and eviction measures will be applied. -The maximum Guest occupancy allowed in the unit at any time is set by state and local ordinances and/or fire codes, and no exceptions can be made. This is also a Resort policy as well as Airbnb rule. Guests cannot exceed number of individuals stated in reservation. Noncompliance to these rules will result in immediate termination of the reservation, without refund and eviction process will immediately commence. Furthermore, there will be an additional charge of $100 per day per unauthorized Guest that is detected. - No parties or events allowed: This is also a Resort policy as well as Airbnb rule. Noncompliance will result in immediate termination of the reservation, without refund and eviction process will immediately commence. Furthermore, there will be an additional charge of $100 per day per unauthorized Guest that is detected. - No pets or any type of animals allowed. Homeowners do allow service pets, if documentation is provided and that Guest agrees that any damage to the property (other than natural wear and tear) will be charged accordingly, per standard procedures for all Guests. - Guests are expected to communicate via proper channels (booking platform). Non-compliance may result in termination of reservation. - Smoking in the premises is not allowed. - Minimum Age requirement to book: 25 years old. - No Fireworks allowed on house premises. No fireworks allowed on Resort’s premises. - We are not responsible for any objects lost or forgotten by Guests. - No swimming or fishing in Resort ponds / lakes. We strongly recommend keeping safe distance from such areas, as they are potential for wildlife encounters (alligators, snakes, etc…). - We do not allow electric vehicles to be charged using property power. Non-compliance will result in instant $100 charge and subject to immediate termination of reservation. - Resort and club house amenities are subject to closure without any notice. We do not have any control over the Resort policies and cannot be held accountable. We do our best to keep Guests duly updated on the current scenario. - Resort does NOT allow RV, trailer, 5th wheel, recreational vehicles, golf carts, etc.… large vehicle parking inside their premises. - Prior to Guest checking in and upon check out, an inspection will take place in the unit. We kindly request Guests to report to us in the event of any damages. If there is damage to the property (unit or objects inside premises), the full cost to fix or replace the damaged is Guest’s responsibility. - The Owner, Total Synergy Solutions LLC., Host, acting as agent or its designated Management Company, as applicable, cannot accept liability for personal injury, accident, or death of members of the Guest's party or visitors to the Unit (including use of the pool and spa and surrounding areas and use of the equipment supplied be that on or off the unit or premises) or for any loss or damage to any property howsoever caused. - The Owner, Total Synergy Solutions LLC., acting as agent or its designated Management Company, as applicable, accepts no responsibility for, and shall not be liable in respect of any loss, damages, alteration, delay or changes arising from circumstances outside our control. - Limitation of Liability and Hold Harmless: Total Synergy Solutions LLC, THE HOST, PROPERTY MANAGER AND THE PROPERTY OWNER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR ANY LOSSES OF ANY NATURE ARISING FROM THE SUBJECT MATTER OF THIS AGREEMENT. FURTHER, AND MORE SPECIFICALLY, Total Synergy Solutions LLC, THE HOST, PROPERTY MANAGER, THE PROPERTY OWNER, AND ANY HOMEOWNERS ASSOCIATION SHALL NOT BE LIABLE FOR INJURIES OR OTHER DAMAGES INCURRED AS THE RESULT OF GUEST'S USE OF THE SWIMMING POOL. SWIMMING IS AT THE GUEST'S OWN RISK. CHILDREN MUST BE SUPERVISED AT ALL TIMES. ABSOLUTELY NO DIVING ALLOWED. - The property will be cleaned before your arrival and we kindly ask our guests to maintain the unit as its best condition. - AIR CONDITIONING: A/C temperatures set between 72ºF-78ºF and set to Auto/Cool position. Any lower setting will cause the A/C unit to freeze up, resulting in considerable damage to the unit. Please ensure all doors and windows remain shut for equipment to function properly. - We have no control over surrounding construction, unfortunately. We do our best to notify Guests in case we learn there is construction or the risk of noise in the neighborhood, however, unfortunately, we do not have any control over this situation. - Please note we always do our best to provide support and comfort to all our Guests. In the event of emergency assistance needed (A/C repairs, power / water outage, etc…), we will do our best to service as quickly as possible, however, we do work in occasions with outside vendors even though we may immediately place a service call, time to fix could vary and is outside of our control. We may request the Guest to send us photos, so we / technician can better address the issue. - In the event of life threatening / emergency situations, call 911. ********** By booking this property, guest gives permission to the property manager to use a third-party to screen my identity and check criminal databases to confirm my reservation. Complete terms regarding the guest screening can be provided by the property manager. You may receive an email to complete your screening. Please check your spam inbox for this email and contact the property manager if you have any questions. **********