Leonard2023年4月

On the day of arrival we were told the original apartment we booked was no longer available and we were given an alternate apartment that was in a completely different part of town. It was much bigger but not really to our taste (very modern which was not what we were hoping for in Venice). It also didn't have a washing machine that we had planned our packing around. However the place was very spacious and we were very happy to have the host rebook us in a new place rather than just canceling. We did look to make an alternate booking but nothing else was available to the standards of our original booking. We had to adjust our itinerary to the new location and rewear some clothes we hoped to wash but still had a great time. We appreciate the host going above and beyond to try and make things right.