基西米 · 整套别墅 · 9室14床5.0卫 · 可住16人 · 超赞房子! 2794 @ Storey Lake 9床/5个卫生间
全新豪华独栋别墅。位于理想的层湖度假村,设有9间卧室和5间全功能卫生间。 最多可供24人舒适入住,为您提供难忘假期所需的所有舒适体验。 位于所有主要景点的中心,包括主题公园、购物和餐饮场所。 提供烧烤架和泳池/漩涡泳池水疗加热服务,需额外收费。
La casa cumplió nuestras expectativas. Fuimos un grupo de 15 personas y estuvimos cómodos. La ubicación es buena y encontramos todo lo necesario en la cocina, baños y cuartos. La comunicación con Thania fue excelente en todo momento. Recomiendo la casa ya que tuvimos una experiencia muy agradable.
The house was great for three families but was dirty and in need of some major TLC and repairs. We asked for cleaning supplies so we could wash the kitchen floors after arrival as they were so dirty. The walls also had stains. There were no towels for the pool and very minimal towels for bathing. I bought a few of my own from Walmart. If the house is full you would need to do laundry daily to have enough towels. The pool was cloudy and very very warm as we paid for heating. She did have someone come check on the pool when asked. We also reached out as the slide was leaking and the waterline was below the skimmer so we needed to fill the pool. The kitchen is not stocked for a large group at all. No strainer no, measuring cups, minimal cups and plates. We ran the dishwasher daily. No salt pepper etc. It was very nice to have so much room for three families but you will need to do some cleaning when you arrive. The clubhouse and pool is a very short walk from the house which was great.
Overall, good experience. The place was mostly clean. We always heard back from Thania but not necessarily within the one-hour response time window. Entry to the property was easy and the house was perfect for our large family. There were plenty of dishes, cutlery, and glasses. For a large house, there was only one medium frypan, so making eggs/pancakes for breakfast was a challenge. There were no basic supplies provided. Our main issue was the misinformation the local staff provided to the property manager. They told her the bbq tank was half full when it was totally empty, and that the pool heater was working when it was inoperable and needing a repair which took two days to resolve. In the end, we did get to use the bbq and the heated pool the last day. We were probably as frustrated as the property manager in dealing with these issues but in the end she managed to resolve everything. Great location for Disney!
Nice place overall but the heat/ spa was broke and we paid for heat and got then refund after we left host did not tell us it was broke before we paid but knew it was broke
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