Melissa2022年11月

Quaint and charming older cottage on the water. Good for a SHORT stay with few people. Layout is a bit fractured and odd with tiny bathroom. There is little to no insulation so inside temps fluctuate drastically (summer is warm and fall is cold). We booked it based on location and pet accommodation. We stayed for a month due to a relocation and waiting for our new house to close. To ensure we had a place secured, we actually booked 2 full months. Louise worked with us on a 20% discount for 2 months, which was over $8000 still (including all Airbnb fees) in the off-season of Sept and Oct. We also booked last minute (2 weeks in advance) and she had the remainder of 2022 not booked (and doesn’t book Nov through winter). After being there only 1.5 weeks, we secured a house under contract but it was over an hour from the Airbnb, including from our kids’ new schools. House hunting was not easy; we booked the location anticipating finding a home in Fayetteville or Manlius but no availability. Since we were only 2 weeks into our 8 week stay and there was not a demand for the place during off season, I asked Louise for some consideration to cancel early. That is when all communication and consideration went out the window. She gave me the runaround for days. She told me to deal with Airbnb and not her. I did but then Airbnb said work together. It was the next few days to 2 weeks that were outrageous. She became very difficult, irritable, and then unresponsive. She made a slight compromise and split Oct less fees, so we ended up paying over $6500 for 1 month stay (we did not stay any in Oct). I made the commute with 3 kids to school one hour each way for 3 weeks and couldn’t wait to get out of there. It became too small, too uncomfortable, and dealing with Louise became painful. We were nothing short of respectful and left that place in sparkling order. I would not recommend based solely on my experience with Louise.