阿卡罗阿 · 整套民居 · 2室4床1.0卫 · 可住6人 · HH Akaroa - Akaroa度假房源
HH Akaroa是一个双卧Akaroa度假屋 HH Akaroa是一个双卧室Akaroa度假屋。这个愉快舒适的度假基地是情侣或小家庭的理想选择,您可以在小屋图书馆和咖啡馆/电影院对面享受迷人的公寓环境。 步行穿过指定的历史区一个街区,即可到达市中心的海滨和码头。 这栋2层Akaroa度假屋位于楼下,明亮且布置精良的开放式住宅。 舒适的壁炉旁,配备智能电视和无线网络,满足您对技术的渴望,户外功能为夏季烧烤带来乐趣,小溪的溪流舒缓和愉悦。 有足够的停车位供您停放车辆和船只。 楼上睡眠住宿由2间卧室组成,每间卧室均配备一张标准双人床和一张单人床。 如有需要,起居区可提供额外的睡眠服务,包括三张沙发床。 HH Akaroa为您和您的家人在Akaroa休息或冒险期间提供一个独一无二的家外之家。 您位于「枢纽」,位于平坦的位置,绿树成荫、私密的环境中。 HH Akaroa在等着您。
Fantastic location for our family weekend away. We walked every where. The bach it's self is lovely. All the beds were extremely comfortable, with lots of big thick blankets. Awesome lounge area were we played board games together. Bonus lovely fenced front yard.
Unfortunately, my family and I were highly disappointed in this place and Bcahcare's service. My family and I arrived to a very unhygienic property that was also missing some of the basic amenities promised. Some of the issues included a full compost bin filled to the top with the last guests food waste on the kitchen bench (that smelled and was rotting), no toilet paper, no rubbish bag in the bin, rubbish (food wrappers, beer bottles etc) in the draws, and excessive mould in the shower. Due to the fact that we were highly excited for our trip and paying a decent amount of money to stay at this property, I'm sure that you can understand how disheartening it was to arrive to the property in this state (also, it is simply UNHYGENIC, especially amidst a global pandemic). The worst part of it all was the complete uselessness of Bachcare's customer support! I rang their customer service number (as advised in their communications) over 6 times, left three messages, and EVERY time, received zero support. I also submitted a complaint via Airbnb to request the cleaning fee to be refunded, with NO response, and messaged Bachcare via the Airbnb messaging platform. Not a single one of my calls were answered, nor were any of my voice mails followed up, or my messages or complaint responded to. What is the point of even having a customer service team if NO ONE EVER responds? Not sure what to do about this, I can't get ahold of Bachcare at all. Very upset :(
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