Jiajia2018年10月

This is my first time leaving a review that’s not 5 stars. Villa: The house itself doesn’t look like what’s in the picture, it’s actually much smaller. Only the master bedroom has a sea view, and one bedroom is downstairs separated from the other rooms and you have to go out to go to that room. The one room with two single beds is too small, not even a full bed size. The pool is small, you can’t swim in there, plus it’s not clean at all. Soundproofing is very bad, you can hear ppl in living room taking from the bedroom. The only good thing is the community is safe and nice. Location: the location is just okay, you get good view from the master room and the living room, but it’s far away from everything. You have to get a car to go anywhere, Chaweng is abt 20mins drive. Check in : we’ve contacted the person on Airbnb abt we coming separately, two of us needed to be picked up from the airport and three of us would go by ourselves. But the manager didn’t know that, the driver were looking for a group of five. Since my two other friends had no SIM card up on arrival, I wasn’t able to contact them. The exchange counter was closed for 20mins, no atm before the passport control area, so that they were not able to get the visa and had to wait. And no one contacted me about not seeing them, and the driver left. Until I called the manager, he was mad and not patient, was blaming me about not showing up and coming separately without telling him. He gave us a booklet of information we needed and left. Check out: our check out time is at 11am. I’ve confirmed with the person on Airbnb abt leaving at 11, and told my friends to get ready at 11am. But the managers came 20mins earlier, I wasn’t able to enjoy my cereal! And he told us we need to pay 500 bath for the electricity, I only had 300bath with me. So I told him my brother can go get cash and we would pack and leave. He was mad obviously and said that we need to get out at 11am. Till we found money in my friends wallet. We left exactly at 11am! Even tho we only had a Jeep but five people and four suitcases, they kinda kicked us out. We had to seat on our suitcases. Communication: it was hard to communicate with them. My friend lost her earrings at the living room, I texted the person on Airbnb, the host promised to help and ask if any of the cleaning ppl finds it. But after two hours, no one got back to me. So I called the manger, he didn’t seem to know this after two hours. But told me he’d ask for us. But he didn’t get back to me after an hour, so I called him again and didn’t find the earrings. This is the worst! Three of us came three days earlier, we’ve booked another Airbnb, the host Mango was very nice and welcoming, he picked us up from the airport. Took us to shop and rent cars. The house was big and clean, the pool was the best, the only thing is it’s not by the sea. I highly recommend his place. Three days after we checked out, he still helped us when we crashed our car. 房子很小，和图片不一致，楼下的房间完全和楼上不在一起，甚至要走出房子才能下去。双床的房间，床特别小，是真的特别小。泳池特别小，根本没有办法游泳，而且底下全是垢，也不干净。小区安全，位置略偏，没有车出不去，只有主卧是海景，其他啥也看不见。隔音也很差。 提前和房东说了我们五个人，两个要接机，三个自己去住处。结果管房子的没收到消息，还很生气，因为朋友没有电话卡，我们也联系不上，一直担心没接到，一直也没人联系我。后来朋友因为没有泰铢，机场没入关前没atm，英文也不会，办不了签证，换币的地方换班需要等很久。所以比预计时间晚一小时，司机直接走了，没联系我。到一点多我打电话给管理员，才跟我说司机走了，没见人，而且语气特别不好。给了一些信息就走了。 退房也很不愉快，说好11点退房，我给所有人通知了。10:40多他们就来了，站在那，我吃饭吃也不是不吃也不是。因为我们晚上的飞机，所以因为我们要还车，管理员就说少收电费600，让我们自己打车，什么也没安排。要交电费的时候因为我现金不够了，我说让我哥先去取，马上回来，想着我们收拾在楼下等，却拉着个脸说你们11点必须走人。真的是太生气了！ 走了以后，我们发现耳环落在客厅。我发信息给房东airbnb，房东回复会帮忙问，过了两个小时都没有任何消息，我只好打电话给管理员，管理员就根本不知道这件事，谁会帮忙问，又过了一个小时也没人回复，我才打回去，管理员说到处都找了没找到！估计都是骗我的！见过就差的管理，一点不会让你感觉到被欢迎。 我们前几天住的airbnb的主人mango就特别的好！在机场等我们很久，尽管介绍里没说可以免费接机，还是来接我们，带我们去买东西，去租车。还说尽管之后不住他那里还是可以送我们去机场。就因为朋友想住海景房才被这个airbnb的照片骗了。Mango的泳池很大超级干净，就是不靠海，房间也大也干净，早知道会这样就不换了。最后一天我们租的车不小心撞了，联系的也是Mango，Mango还愿意过来帮我们。差距太大了！

彤2018年9月

房子很漂亮！管家也很好！景色超美！如果卫生方面能每天来打扫就完美了！！！！

Yinghui2018年9月

Roger会给你非常有用的本地生活建议，这让我们在记下来的9天里非常方便，房子离海滩很近，步行4分钟就可以走到，路上还有一个美丽的秋千。Roger建议的租车公司很好，服务好价格也比五星级酒店推荐的公司便宜，烧烤和做饭都非常方便，我觉得这是第一次到苏梅岛的旅行者的首选。

Ben2018年7月

很完美的别墅，有一点点距离热闹，因此安静舒适，适合一大家人住，租个车每天开出去别的沙滩或中心玩耍后回到家跳进泳池看着眼前美景，心情很美好，在家做饭也很方便，推荐给大家

郑2017年4月

入住了5天，地方挺隐蔽，房间很干净，但说不上是一次特别好的体验，入住这么多天只来打扫过一次卫生，每天都需要自己打扫，退房当时预约酒店经理7点50到达，他8点07分到达后，我告诉他我的小巴已经在楼下等候了，希望他快一点，他还用很恶劣的态度告诉我是我们自己耽误了时间不能怪他，等我们退完饭已经8点36分了，呵呵～入住前酒店经理没有告诉我们入住的电费需要另外支付，等退房当天他告诉我们还需要支付6700泰铢的电费，我就奇怪，我朋友入住同样的别墅，房东不同，他们还免费配一辆小巴，服务什么都比这里好