Peng2019年11月

非常失望的一次入住。入住的开始还是很满意的，管家接待很热情，服务人员也很不错。有迎接水果和饮料。蜜月房间也布置的很漂亮。泳池和景色也非常漂亮。但是后来发生的事情让我们感到意外和失望。我们使用了别墅的洗衣机，服务人员告诉我们洗衣结束，可以把衣服拿出来。当我们打开洗衣机的时候，洗衣机的门把手断掉了。我们把这个情况告诉了管家，管家立即要求我们赔偿1500元RMB。我们发现洗衣机的门把手有胶水粘贴的痕迹。应该是之前就已经损毁了。我们拒绝了赔偿。然后我们和aribnb的客服联系，把这一情况告诉给客服。所有相关问题由airbnb的客服来沟通解决。后来我们要退房离开的时候，管家再一次要求我们赔偿，赔偿价格变为600RMB。我们依然拒绝，并告知管家我们已经和airbnb沟通解决这个问题。管家很生气的样子。在我们还没有退房的情况下开始打扫房间。我们家庭的蜜月旅行原本是很开心的。但是管家糟糕的行为，让我们很失望。 Very disappointed with a stay. The start of the stay was very satisfactory, the butler reception was very warm and the service staff was very good. There are greeted fruits and drinks. The honeymoon room is also beautifully furnished. The pool and the view are also very beautiful. But what happened later made us feel surprised and disappointed. We used the washing machine in the villa, and the service staff told us that the laundry was over and the clothes could be taken out. When we opened the washing machine, the door handle of the washing machine was broken. We told the housekeeper about this situation, and the butler immediately asked us to pay RMB 1,500. We found that the door handle of the washing machine had traces of glue sticking. It should have been destroyed before. We refused compensation. Then we contacted the customer service of aribnb and told the customer to the situation. All related issues are resolved by airbnb's customer service. Later, when we checked out, the butler once again asked us to pay compensation, and the compensation price became 600RMB. We still refused and told the housekeeper that we have communicated with airbnb to solve this problem. The butler is very angry. Start cleaning the room without our check-out. Our family's honeymoon trip was originally very happy. But the poor behavior of the housekeeper made us very disappointed.

Daniel2018年11月

位置有些偏，出行和购物不方便，但是view不错，视野开阔，也能及时响应服务需求

Malcolm2024年4月

Thank you to the wonderful staff. Great stay.

Tsz Wai2024年4月

it's a very relaxing and convenient place in Bali. staff are all helpful and friendly.

Miki2023年12月

Host very nice and helpful