Romeo2022年3月

POST CHECK-OUT: Nearly a week after check-out we received a message from the hosts asking for 285 euros whilst withholding our Airbnb Review as leverage. We have reported this matter as a scam to Airbnb. REVIEW OF STAY: We stayed for a month and loved the property itself, despite no working internet for 1/3 of the stay and a lack of responsiveness from the hosts. The apartment is huge and ambient (so much bigger and better than in the photos), modern, pristine and beautifully curated; equipped with absolutely everything and more. The place is very silent and private, and while Jenni and Isa live in the apartment directly next door, you never see or hear them. There were numerous instances throughout the stay of needing to initiate contact with the hosts regarding no internet connection—this was really disappointing and laborious especially because the hosts didn’t seem to regard internet access as important and were very nonchalant about there being no internet. There is no Wifi modem or signal in the apartment, so upon our request the hosts provided a mobile Wifi device. Despite this, there were continuous internet problems for the first 10 days which the hosts said could not be helped due to the rural area (even though our phone internet data worked perfectly, albeit at international roaming costs to us ). As a result of the internet issues, we had to cancel all our multiple weekly Zoom meetings including pre-paid language lessons and masters degree lectures online for the first 10 days. When their mobile internet device stopped working entirely, we realised that the cable the hosts had provided was faulty and so we used our own personal spare to resolve the issue ourselves. A week before the end of the stay the internet ran out and we needed to contact the hosts again for them to pay their internet bill, which took a day to be actioned. Jenni and Isa are listed as the hosts but as soon as we checked-in they stopped corresponding via the Airbnb platform and a man called Gernot began signing-off on all messages and became the main point of contact during the stay (we were never told who he actually was and we still do not know). Host Communication was notably less responsive or engaged than we are used to as Airbnb regulars. Overall, the place *itself* was excellent (wonderful base for hiking and outdoor activities, great location, and a beautiful, comfortable and homely apartment), but given the aforementioned experiences during the stay and post check-out, I would definitely advise seeking accommodation elsewhere.

Jacqui2017年8月

Jen and Isa have gone the extra mile to provide all the comforts for a very comfortable stay They gave us lots of advice on what to do and even gave us a small gift when we left Would love to come and stat again

Dieter2017年7月

Jen & Isa haben mit Ihrer sehr, sehr schönen Unterkunft das Wochenende in der Südsteiermark voll abgerundet. Wir kommen wieder :)

Petra2017年6月

Es war ein schönes Wochenende in einer tollen, super modern eingerichteten, sauberen Wohnung mit vielen Annehmlichkeiten :-) 100% weiter zu empfehlen Alles vorhanden... im Bad wie in der Küche! sogar Kaffee und Milch ;-)

Heidrun2017年5月

Ein rundum perfekter Aufenthalt. Die Wohnung war wirklich noch schöner und größer als sie auf den Fotos wirkte. Toll eingerichtet, sehr sauber, Küche komplett. Ganz großartig ist der Service mit dem Weinkühlschrank, so kann man gleich bei Ankunft bei einem Gläschen Wein auf dem schönen Balkon entspannen. Die Wohnung ist als Ausgangspunkt für Ausflüge ideal gelegen. Vieles ist auch in Fußnähe. Wir haben uns rundum wohl gefühlt und kommen ganz bestimmt wieder.