Lauren2024年4月

I took a risk on a new listing (no reviews, no previous stays). The host didn't respond for the first 3 weeks after booking, despite my asking several questions and bringing AirBnb support into the conversation. Finally, they responded saying that they would give me wonderful service and asked if I needed local transportation. I told them no, and I never heard from them again. I mean, never. I landed at the airport in a foreign country and still no check-in information. I hoped for the best, and -- luckily -- the check-in was smooth and done through the front desk of a hotel. The hotel itself was great: rooftop pool, bar and restaurant, very close to the art district. But I'd fully recommend to book directly through the hotel website, because the host was terrible and completely absent. To the host: At the least, please message your guests to let them know they will check-in at the hotel so they aren't navigating a foreign country with no information.