Claire2024年5月

We stayed here for a family wedding. Our group consisted of my aged mum and her husband, my husband and I and our two adult children. First of all, I want to say the cottage itself was nice. Newly refurbished, although some things have been done cheaply (bathroom shelf collapsed, towel rail fell off, induction hob but no induction pans). The stairs are VERY steep and my mum and her husband struggled to get up and down them. However, my main problem, and the reason for the low score was, six days before our booking the cottage was cancelled (a water leak, according you the email). Disappointed, we got straight back on to look for an alternative, only to discover that the cottage was relisted at an extra £229 over the two nights. We looked for alternatives, but there were not many options. We had no choice but to rebook and pay the extra! We were on a tight budget and £229 is not insignificant!! This should not be allowed to happen.