Deepanjana2024年5月

Not pet safe! Listed as pet-friendly, and they even charge $55/night for pets. We checked in and informed them that we are travelling with our cat. Once we entered the room and let her out of the carrier, herd her yelping in pain. She had got stuck to an unprotected sticky rat trap placed under the stove - Two hind legs and an arm. We had no internet to google what to do either. We struggled to free her. Unsure if the trap was poisonous, we were terrified. When we informed reception, they showed little concern. Later at night, we found another unprotected rat trap under the bed within reach of pets and kids. We called emergency numbers but never got any response even in the morning. My issues: 1) Rat traps in a pet-friendly room without informing guests. 2) No protective cases for traps, posing risks to pets and kids. 3) After being informed of one accident, they didn’t check the room or inform us about other traps. This was reckless and unacceptable.