萨里 · 整套别墅 · 3室0床4.5卫 · 可住10人 · 白岩🌿3间卧室*带露台的泳池💦🌸
在这个宁静时尚的空间中放松身心。位于白岩,距离海滩仅2分钟路程,安静的度假区,您将步行进入宽敞的别墅,拥有桑拿/蒸汽、游泳池、露台等所需的一切,为了让您的住宿体验更适合大型团体,我们在房子里有气垫和两张折叠床。
We loved this house!! The living area is large, beautiful and airy and the kitchen is a pleasure to cook in. Our favourite part was of course the pool- it's not too deep (probably 5.5 ft at its deepest) which was PERFECT for our kids. The water was warm and it's a perfect size. There are also a bunch of loungers around the pool which are really nice. Master bedroom is huge with a walk in closet and amazing shower. One bedroom is small but nice and the other is awesome, with a hidden room with disco lights! This is a great house for a family vacation and we will definitely be back!
Our first night was disappointing because we received check-in information very late and when we arrived, the house had not been cleaned from the previous guests. When we got in touch with the host, she gave us the phone number of her local contact (the host was traveling in Europe). The local contact was very responsive and explained that there had been a conflict with the housekeeping schedule. The host provided us with a snack basket and ordered us dinner one evening because of our difficult first night. The housekeeping crew came the next day and they were very friendly and efficient. The house was very clean after they left. Airbnb was also responsive to our concerns on the cleanliness of the house. The house does not match the pictures on Airbnb, but we did not have any expectations before our arrival. The number of beds and furnishings fit our needs and we appreciated the minimal decor items as we were traveling with children. We really enjoyed the pool - it was clean and a wonderful temperature. We advised the host to consider hiring a landscaper to clean up the garden and pond area, purchasing additional patio furniture, and providing a welcome guide to explain the house rules. Overall, despite the initial issues and the misinformation on Airbnb, we enjoyed our stay at the house. We would return to this rental another summer.
We booked this place for a three night’s stay for a reunion with friends and family. We were ten people in total, but really the house was only able to accommodate six. Firstly, there is only one king bed in the master bedroom, and one queen bed in the other two bedrooms. When we asked where the other beds were (as advertised), they said it was two air mattresses and two folding beds. Because of this, four people from our group decided to book hotel rooms since they did not want to sleep on the remaining two beds due to potential back pain. The second day, we were hoping that we were going to get a refund to partially cover the cost. We tried to negotiate with the host and later with the property owners, but we did not come to any conclusion. We ended up by paying more than $2000 for two hotel rooms and we didn’t receive any reimbursement. Secondly, we discovered that there was no hot water in the house on the day we arrived. We contacted the host and we have been told that they will try to fix it the second day, as it was too late. We had to shower with cold water that night. When we arrived, we found a note on the countertop saying that the bedding and towels will be brought later in the evening. They brought them in bags around 9 pm and asked us to make the beds ourselves since they didn’t want to bother. The furniture, the decor and the textiles in the house are completely different from the pictures. They replaced everything with cheaper stuff. In addition, this house came with a pool, but we could not use it at all. The pool was so dirty. It seemed like the patio was not cleaned for months. Dirt and grime was everywhere. Lastly, everything is cheap. Starting with the renovation (creaks at every step, no isolation as you can hear every sound) and ending with cheap kitchen supplies (I guess utensils and plates that you would find at a Dollar store.) We have a lot of experience with Airbnb, Vrbo, and Home Away Bookings. However, this is the first time ever where we had a bad experience. When you pay this much money, you have to have some high expectations. I would never recommend anyone staying at this place. Look for something better.
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