凯蒂(Katy) · 整套别墅 · 5室7床3.0卫 · 可住13人 · 带加热泳池的欢乐豪华4床别墅
带全家人来到这个很棒的地方,有很多娱乐空间。全新装修的钻石,有很多钟声和哨声,包括大型盐水泳池和大露台。它位于所有主要道路、购物中心和医院的中心。 此房源设有宽敞的开放式客厅,天花板高,可直接通往优雅的地面泳池和美丽的风景。
State was very pleasant and we appreciate the service and opening up your home, very assessable surroundings, nice and clean. I will come back thank you.
This place was perfect for a group. It was 30 minutes from everywhere we needed to go in and around the Houston area. However, the cleanliness of the property, particularly the linens, kitchen wares, outside spaces were brought into question. Linens looked dirty, bed sheets had debris and hair on it, outside spaces weren't swept or cleaned. Grass out front was not cut so it looked like it hadn't been visited for some time. Other than that, it was a great space to host. It seems like whoever does the cleaning takes a lot of shortcuts or they haven't been there in a very long time. I appreciated the responsiveness of the host given all the issues I reported.
This residence is undeniably stunning; however, upon our arrival, it was evident that cleanliness was sorely lacking. Promptly, I contacted the host to express our dissatisfaction and requested a partial refund to compensate for this oversight. Unfortunately, the only alternative offered was to cancel our reservation, which proved impractical as suitable accommodations within our desired location were unavailable. Consequently, we took it upon ourselves to rectify the cleanliness issue. Considering the substantial investment we made, it was disappointing to find ourselves in the position of having to undertake cleaning duties. Nonetheless, we are appreciative of the host’s efforts in addressing our concerns, particularly in arranging for the pool’s maintenance following our feedback.
Milia was very responsive when notified. The house was in a great location. Definitely needs repairs, exterminating and cleaning. There weren't enough towels for 12 people, there was a lack of kitchen items (no towels or hot pads) and pots and pans need to be replaced. Many items still had tags from purchase on them and some lamps didn't work or didn't have an outlet close to plug into. There were roaches, and the dishwasher was broken. The pool was a nice asset but needed cleaning within 3 days of our stay. Needed a new pump which was fixed. I think this could be a great house but definitely needs attention, cleaning and repair work. Location was good, size was right for our group
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