斯諾肖(Snowshoe) · 整套公寓 · 1室2床1.0卫 · 可住4人 · 探险站308-1卧室单间公寓,位于村庄
Expedition Station # 308 - 1卧室单间公寓-加大双人床。 全功能卫生间。迷你厨房,配备微波炉和小冰箱,双灶炉灶,无烤箱。 位置便利,毗邻滑雪和滑雪板学校、商店和餐厅。 位于村庄/斜坡一侧。 大楼便利设施:免费无线网络、储物柜、电梯、健身房、洗衣设施、空调、租赁商店、停车场位于雪鞋大道对面的村庄停车场附近,免费度假村穿梭巴士。 年龄要求:您必须年满25岁才能出租此房源。 不符合年龄要求将导致您的预订被取消,不予退款。 位置便利,毗邻滑雪和滑雪板学校、商店和餐厅。 可使用Split Rock加热泳池和热水浴缸需额外收费。 大楼便利设施:免费无线网络、免费长途无线网络、私人储物柜、空调、空调、电梯、健身房、健身房、洗衣设施、大楼主楼层的全方位服务租赁店、停车场位于雪鞋大道( Snowshoe Drive )对面的村庄停车场、免费度假村班车服务
This location is good and the unit is clean and well appointed. The walls are a little thin, but otherwise the unit is fine. That said, I would not recommend renting this unit due to our arrival experience and lack of apparent concern on the part of the property management. When we arrived late on Thursday evening, there was no key in the lockbox . We called the property management phone number provided and were told security would meet us at the unit. No apology was offered, and the person who answered the phone seemed annoyed that we were bothering them. When security arrived, they had the wrong key. We called the management number again and received no response. Left a message and never heard back. Security was finally able to find another key that worked and we got in about two hours after initially arriving in Snowshoe. While it was annoying, mistakes happen, and having a missing key is forgivable. However, the lack of response or accountability is unacceptable. The fact that the property managers knew we were stranded and unable to access the unit in the middle of the night and then stopped answering their phone is completely unacceptable. I'm not sure what we would've done if security couldn't get us is, but it is clear that the property managers would not have been available to help and we would've been on our own. At minimum I would've expected a check-in call or email to make sure we got in okay, and an apology would've been nice as well We will absolutely make another trip to snowshoe, but will NOT rent through this management company again.
自我介绍
A dedicated and caring team of knowledgeable people who help our guests select the perfect ski vacation lodging from our 50 upscale, slopeside, ski in/ski out selection of 1-6 bedroom properties atop Snowshoe Ski Resort in Snowshoe, WV, and summer lake and golf properties on Smith Mountain Lake, VA.
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