Kelsie2024年4月

Stay away from this house and rental properties ran by Vacasa. Unresponsive, unaccommodating, and rude. As a few other guests mentioned, they are slow to respond and also did not respond when we were trying to get a hold of people for help. Worst stay we have ever had with Airbnb, VRBO, or hotels... Awful host, they shouldn't even be able to be hosting guests. Zero hospitality and care nothing about the guests. They collect money from you and will rip you off if they find an opportunity to collect more $$$ than they can from you. Bad Hawaii vibes and ruined our vacation. You have been warned. There are several other great properties in the area.

Kara2023年3月

We had to ask repeatedly for the pack n play that was supposed to be in the house, but they delivered one on day 2. Otherwise everything was great!

Joe2023年1月

House is in a great location with easy walking access to both the beach and town.

Tyler & Shaina2022年2月

Fantastic location: two short blocks to the pavilion section of Hanalei Bay Beach. Beautiful home, remarkably private thanks to a lot of carefully planted greenery. Nice view of the nearby mountains and ocean from the upstairs deck. Highly recommended. A few interesting quirks worth mentioning: - Both bathrooms are downstairs. One of them is shared by the two bedrooms on that same floor, sandwiched between them. The other is adjacent to the living room. The upstairs "master" bedroom has no bathroom of its own, so you have to walk downstairs and use the one by the living room. - The two king beds are super soft. The queen/double bed is firmer. I personally couldn't've slept comfortably on the king beds, but there were fortunately others in our group who loved them, and the queen was great for me. - WiFi was a little underwhelming. We tried streaming three hockey games in the evenings using Fubo and ESPN+, and we had a bunch of buffering issues. One of the games we just had to give up on because it simply would not play any more halfway through.

Jill2021年11月

I was very disappointed in this stay. The location was good but the management company was terrible. They were untruthful and dishonest about what was available at the house and because of that there was nowhere for our baby to sleep. The team was difficult to get ahold of and once I did get an answer they let me know there was nothing they could do to help us the first night. So we were stuck! I also reached out to let them know that the upstairs bed was broken and sagging and about an ant problem. Despite trying to work with them they at no point tried to make the experience right for me and my family. I was greatly disappointed by the stay and appalled by the service. There are plenty of other places to stay that will lead to a much better experience.