Amanda2024年3月

Beautiful home in a lovely jungle oasis! Really recommend this Airbnb to unwind in nature :)

Rodrigo2024年1月

Seguimiento oportuno de Adriana El hospedaje es amplio y la tarifa es accesible.

Ariel2022年11月

Everything was absolutely amazing! Whaaaaat a magical and beautiful place!!!💖🌟🙌💫🌸

Doug2022年2月

One of the most relaxing places we’ve ever visited. Quiet, room to roam and secure. My whole family enjoyed every minute. Yet still a short drive to the hustle and bustle of the incredible beaches and restaurants of Puerto Morelos, the small town with the biggest heart on the planet. We will be back.

George2022年1月

My wife and I were, based on the photos and airbnb listing, looking forward to our two week stay at Villa Hermosa. We were greeted on arrival by Adriana, the rental agent , and given a walkabout of the house and gardens and contact info for Adriana. Things went downhill from there. In the first few days, we had to have a plumber over 3 times for repairs and an electrician to deal with a malfunctioning outdoor light. 4 days into our stay, my wife went to take a bath and dirty brown water came out into the tub. I checked my shower water by placing a clean white bucket under the shower and the same dirty brown water came out. Pictures were taken and sent to Adriana. The plumber came over the next day (3rd visit) and reported 'yellow water which was normal for the area'. I advised Adriana that we had rented in the towns south of Cancun (PM, Playa and Akumal) many times over 20 years and never had such a problem. I asked her to come over to look herself which she never did. We attempted to find alternate accommodation, but, given the Xmas period and the Covid travel rush, we were unable to find anything. We asked Adriana for a refund of one week's stay, of the two we booked and paid for. She declined and offered us the equivalent of approx 2 days refund, which we declined, as we felt this to be inadequate. We wound up staying the full two weeks and being very careful in the use of their water. I believe the water issue is related to their well which is not an easy fix. We will be making a direct claim to airbnb for this partial refund.