. The Fives Beach Hotel & Residences Head Line : Near Quinta AvenidaLocation : When you stay at Residences at The Fives in Playa del Carmen, you ll be on the beach, within a 10-minute drive of Grand Coral Golf Riviera Maya and El Camaleon Mayakoba Golf Course. This 4.5-star resort is 4.2 mi (6.8 km) from Quinta Avenida and 4.8 mi (7.8 km) from Mamitas Beach Club.Rooms : Make yourself at home in one of the 662 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.Dining : Enjoy international cuisine at Flavours, one of the resort s 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the swim-up bar or one of 7 bars/lounges, or 4 poolside bars. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.CheckIn Instructions : Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.Special Instructions : Front desk staff will greet guests on arrival. Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy. Basic Amenities Barbecue grill(s) Number of outdoor pools - 7 elevator Fitness facilities Number of bars/lounges - 7 Number of poolside bars - 4 Full-service spa 24-hour front desk Swim-up bar Free breakfast Business center Spa treatment room(s) Tours/ticket assistance Evening entertainment Coffee shop or café Dry cleaning/laundry service Free WiFi Self parking (surcharge) Pool sun loungers Games Babysitting or childcare (surcharge) Children's club (free) Nightclub Table tennis Luggage storage Concierge services Designated smoking areas Wheelchair accessible (may have limitations) Outdoor tennis court - 1 Pool umbrellas Laundry facilities Accessible bathroom One meeting room Wheelchair accessible parking Wheelchair-accessible concierge desk Airport transportation (surcharge) Lifeguard on site Garden Tennis on site Wheelchair-accessible path to elevator Wheelchair-accessible registration desk Wheelchair-accessible pool Covid Facilities Gap period enforced between guest stays 48 hours Shield between guests and staff in main contact areas Contactless check-out is available Property confirms they are implementing guest safety measures Temperature checks are available to guests Social distancing measures are in place Individually-wrapped food options are available Staff temperature checks are conducted regularly Property is cleaned with disinfectant Guests are provided with free hand sanitizer Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available for dinner Staff wears personal protective equipment Individually-wrapped food options are available through room service Masks are available to guests Individually-wrapped food options are available for breakfast Bed sheets and towels are washed at a temperature of at least 60°C/140°F Protective clothing is available to guests Contactless check-in is available Individually-wrapped food options are available for lunch Gloves are available to guests Commonly-touched surfaces are cleaned with disinfectant Property follows sanitization practices of Intertek Cristal (3rd party expert - Global