Kelsey2021年8月

We had a great stay with Susan. She was attentive when an issue arose with the resort that we needed solved quickly. The rates were super reasonable for the area and the booking process was easy. *small note for anyone not familiar with this property, the resort calls them “villas” but they’re actually condos in very large buildings. We didn’t find this to be a deal breaker, but had hoped for slightly more privacy on our anniversary trip. So just be aware of that. The rooms are actually the size of an average one bedroom apartment (or a huge one if you’re from New York 😆) which was great! Other travelers notes- We do not need accessible services but I will say that all the buildings had elevators, the pools and spas had lifts, and our 3rd floor room had rails in the tub but not near the toilet. They also have a golf cart based shuttle service to carry guests to the various pools and buildings around the resort. MOST of the amenities are scaled back due to the Covid-19 pandemic. Other than the pool bar that serves soggy nachos and dry burgers, there is zero food available on site. None of the water slides were open. None of the pools are adults only/no kids allowed. Even the “quiet” pool routinely had guests having to ask families to tone it down or leave.