Rebecca2024年5月

Apartment needs maintenance. Bathroom sink did not drain, garbage disposal was locked up (we activated the restart button .) Old style claw foot tub (tall) with no grab bars or hand rails, only 2 ea. bath towels & washcloths, 1 ea. hand towel & kitchen towel for a 4 night stay. There were clumps of black hair in the corners of the bathroom. baseboards throughout the apartment were dirty. The stairs, bannister and hand rails on the stairs accessing the apartment were dusty and dirty. The maintenance problems with the bathroom sink and the disposer were reported to Samer immediately upon check-in. He responded that he would contact someone to come to fix both things. When we left on Tuesday, no one had come. I asked for more towels and washcloths. His cleaner brought 1 towel. When Samer checked back and I told him, he had her bring 1 more towel. This was our first experience with airbnb and we were not pleased. Our daughter manages over 150 airbnb properties. We knew what to expect.

Karen2024年5月

Thank you!

Tracy2024年5月

same was very responsive especially since we booked this super last minute. Accepted our reservation right away which was great since we were literally 2 minutes down the street!