. Please do NOT book Instantly please enquire for latest rates and availability before booking ,as pricing is dynamic ,we will get back to you straight away. Near Mujeres BeachLocation : With a stay at Atelier Playa Mujeres - All Inclusive in Punta Sam, you ll be 1.1 mi (1.7 km) from Playa Mujeres Golf Club and 6.4 mi (10.4 km) from Gran Puerto Pier. This 5-star property is 7.7 mi (12.3 km) from Norte Beach and 9.4 mi (15.2 km) from Market 28.Rooms : Make yourself at home in one of the 431 air-conditioned rooms featuring tablet computers and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.Dining : This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at Mercado 19, one of the property s 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the swim-up bar or one of 8 bars/lounges, or 3 poolside bars. CheckIn Instructions : Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special Instructions : Front desk staff will greet guests on arrival. This property offers onsite health screenings for COVID-19 to US citizens at no charge. PCR screening for COVID-19 is available (surcharge). Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy. classBasic Amenities Art gallery on site Number of bars/lounges - 8 Number of poolside bars - 3 Full-service spa Swim-up bar Beach umbrellas Conference space Spa treatment room(s) Tours/ticket assistance Free beach cabanas Evening entertainment Grocery/convenience store Coffee shop or café Free pool cabanas Beach sun loungers Free WiFi Pool sun loungers Health club Proposal/romance packages available Conference space size (feet) - 48437 Laundry facilities Fitness facilities 24-hour front desk Porter/bellhop Beach towels Television in common areas Accessible bathroom Wedding services In-room accessibility Garden Multilingual staff Free self parking Dry cleaning/laundry service Free valet parking Swimming pool Conference space size (meters) - 4500 Number of meeting rooms - 6 Terrace Luggage storage Hair salon Concierge services Gift shops or newsstand Conference center Shopping on site Designated smoking areas Wheelchair accessible (may have limitations) Pool umbrellas Parking (limited spaces) Golf course on site Pro shop Clubhouse Number of outdoor pools - 2 elevator classCovid Safety Measures Country Specific Covid Information Property confirms they are implementing guest safety measures Temperature checks are available to guests Contactless food service / room service is available Social distancing measures are in place Staff temperature checks are conducted regularly Property is cleaned with disinfectant Guests are provided with free hand sanitizer Property confirms they are implementing enhanced cleaning measures Staff wears personal protective equipment Property follows regional sanitization guidelines Safe & Clean (Malaysia) Cashless transactions are available Masks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Food service has been amended for enhanced safety COVID-19 - Essential Workers Only - NO Protective clothing is available to guests Commonly-touched surfaces are cleaned with disinfectant Note: Please be informed owing to the COVID-19 pandemic Hotels are taking preventive measures driven by the local government bodies hence public amenities and facilities (e.g. Pool, Gymnasium, Buffet Halls, Shuttle transfers etc.) might not be operational. We advise you to confirm with the hotel directly prior to travel to avoid any inconvenience.