Saint Columb Major · 整套民居 · 6室10床6.5卫 · 可住12人 · Retallack Resort Moorings, Hot tub & Games Room
Welcome to the Moorings on Retallack resort. Hosted by Amy of Queenwood holidays Moorings No. 201 is a beautiful house with 6 ensuite bedrooms all with their own TVs. The ground floor opens out into a fantastic Open Plan, living dining and kitchen, with the views of the Hot Tub Terrace and the lake beyond. Families and friends will love the games room, complete with pool table and corner sofa with huge TV, Perfect for any game night. Enjoy free access to the Resort, indoor swimming pool & gym. Composition: 2x kitchen, 6x bedroom, 6x bathroom, WC, living room Amenities: hot tub (private) 6x bed linen & towels, cable tv, washing machine, 1x dishwasher, outdoor terrace, free internet access, garden, pets are welcome, free cot on request, free parking, no smoking rooms/facilities, resort shared heated pool, smoke detectors, heating, carbon monoxide detector, fire extinguisher, police emergency contact, window guards, enhanced cleaning practices, disinfectants used for cleaning, cleaning chemicals that are effective against coronavirus used, process in place to check guests' health, hand sanitizer available, 2x bathtub and whirlpool separate, 6x complimentary soap/shampoo/conditioner, electric shaver, 6x en suite shower, 6x wc, 7x washbasin with mirror, 3x sun terrace, 7x lcd flat screen tv, 3x king size bed, lamp, 6x wardrobe, 12x night tables, 6x chest of drawers, 12x reading lamps, 3x pair of twin beds, baby high chair, wine glasses, plates, cutlery, glasses and other tableware sanitised, ice maker, cooking hob with an oven, microwave, plates, fridge / freezer, tea pot, 5x double sofa, sectional sofa, billiards / pool tables, outdoor dining area, external lighting, iron & ironing board, 2x armchair, coffee table
We were told 3 days before our holiday we couldn’t stay in our chosen place which was booked 2-3 months previous due to it not being dog friendly, to see when we got there people who had taken our booking HAD DOGS! Which obviously makes us believe the “no dog” policy was a lie and a last minute excuse. We believe our booking should have been honoured regarding the no dog policy since it was booked well in advance, and they should honour any bookings they have previously taken. We were downgraded and offered no compensation, were really disappointed in where we were so were offered a much better place the next day. This new place was lovely but still no where near as luxury and modern as the one we originally booked. Also on day 2 when we changed accommodation we waited ages to hear back from our host to get key code, with a poorly hungry baby needing feeding and time to settle for bed! Very disappointing
Our first bad experience using Airbnb. We booked a last minute break for three nights, expecting a luxurious place for us to spend time with our dog and children. As soon as we arrived, we noticed a smell that can only be described as a mix of cigarette smoke and cleaning products. As non-smokers (and expecting this to be a non-smoking premises), we were put straight off. Things went from bad to worse. As we explored the place it was apparent that it was in need of a very deep clean and some maintenance and definitely didn’t feel like a luxury stay. Grime inside kitchen appliances, damp towels, no mattress toppers on beds which had brown marks over them, marks to quilts, cobwebs in many places, dead flies on surfaces and on the recess of banister rail, dirty carpets. The floor was so manky, after just a couple of mins my toddlers feet were covered black. Fag nubs & used ear buds on decking. Bed broken. We just felt dirty staying here, so much so we left within 24 hours of arrival.
eden project - 10 miles
FlowRider - 1 m
Newquay Airport - 6 miles
padstow - 4 miles
Padstow Harbour - 5 miles
Retallack Resort - 1 m
wadebridge - 7 miles
Please use key code sent via email to access lock box
自我介绍
I would like to extend a warm welcome to my small holiday home collection, Queenwood Holidays, our spectacular holiday homes in Cornwall and the Algarve for your next holiday! With a passion in creating memorable breaks in wonderful holiday homes and understanding the value of time away, I opened Queenwood Holidays in 2018. All our holiday homes are beautifully designed, perfect for friends to gather, families to relax & occasions to celebrate, with excellent facilities, home comforts including Wifi and Sky. With over 10 years of enjoyment designing and managing the luxurious 5* Retallack Resort and Spa resort in Cornwall, I take great pride in delivering luxurious holidays through our private collection, ensuring a 5-star holiday experience for all our guests. As a mother of two fun-loving energetic young boys, I quickly learnt much of what families needed on holiday, helping me to design the well-known Retallack Resort and also how very valuable a concierge service is for busy families and groups of friends prior to their breaks away. Many of our clients travel with children therefore equipping the homes with all parents could need from cots and stair gates, to ideas on where to go and what to see, to babysitters and kids clubs is all part of the experience our guests expect and enjoy. Our UK stays are all dog friendly, offering high end holidays homes to those travelling with dogs with no additional premium, has always been important to me as has ensuring all our homes are of a high standard with sumptuous beds, excellent fittings and luxurious linen. We love to assist with any of our guests’ holiday needs, my small team and I at Queenwood Holidays offer a completely free concierge service from booking restaurants and spa appointments to assisting with wedding cars and private chefs to the easiest of requests from a birthday cake to a baby sitter! Time away with friends and family is so special, we look forward to delivering you a spectacular holiday. Best Wishes, Amy x
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