Chelsie2024年4月

Ella forgot to send the lock in code. I messaged her the afternoon of our arrival to say we'll be getting in late because of a concert. No response. I got to the place at 11:15pm with a very tired 12 year old. She didn't respond to my text about a missing code. I tried calling no answer until my husband called about 10 times and she finally answered. She messaged me saying sorry I forgot and sent me the code. I said I'd like some compensation for this big mistake and it was scary for my 12 year old wondering if we'd have a place to stay. No response so I had to go through Airbnb to get help. I got a $25 refund which I appreciated. However the lack of communication is uncalled for and frustrating. The place was clean and by a cute coffee shop.

Matt2024年3月

The check in was an actual nightmare. After a 2 hour check in process where we tried three of her rentals bc they were either still occupied, had no lock, or had t been cleaned . Ella did her best to make it right but it really ruined the whole evening. The place was fine and everything went well after check in but I won’t ever rent from her again.

Mahnoor2024年3月

Small airbnb perfect for 1-2 people. The neighborhood is fairly nice with an elementary school nearby but can become dangerous at night with the homeless shelter nearby.

Lesley2024年3月

great airbnb! only slight issue was getting the passcodes but shouldn’t be an issue if you’re proactive. a little far from downtown but well worth the price

Alana2024年3月

Our stay here wasn’t great. Ella was not notified that we were checking in on the 4th, and also did not respond to my message that we were on our way, so we had to call her to get into the rental. This would have been fine! Except we then discovered that there was no hot water at the rental, even though the temperatures in Seattle were in the mid 30s. When I messaged Ella about it, she did not respond until around 9pm that evening. She also did not alert us that the water would be off completely on the 5th because of maintenance, and we only found out once we got back that evening because the shower was not working and the sink was barely working. It was chilly at times in the rental, and the heater was broken as one of the plug into the wall was missing a prong. The location is nice, I wish we had a better experience staying with Ella.