Whitney2021年12月

Unfortunately this was not at all how the site was described. It's a shame too because I love San Blas and have been to these islands many times. The host was very misleading about his initial listing that I used to book. No mention whatsoever of the only small accesible beach (as the rest of the island is overgrown and full of trash) when he stated various beach access and even a "beach club", cabins are definitely not new, the electricity comes on at 1600, water is gone at night, mold all over the pillow cases and sheets and they stunk. I left my stay early because it was unbearable to sleep with all the sand flies and you couldn't even get relief from a shower because the water was gone. This is not the experience for $451. This is the experience you get with camping in a tent on a island in San Blas for $40 a night. (Which I have done plenty of times and LOVED it, but not for this price. That's not the experience I paid for). Misinformation and false advertisement at an all time high when he has never even been to the property. He refused a refund, but Airbnb was an amazing help and I got my money back. He also then changed the price to an appropriate $99 a night for the whole cabin and added all my grievances to a brand new listing that better reflects the property. Like bringing your own sheets and pillows, bug spray, listing electricity and water restrictions, warning of "washed up trash" etc. Beautiful islands as always just don't over pay for this site when you can get the same amenities staying in a tent.

Kellen2021年12月

Firstly, I want to say that the location is stunningly beautiful and the staff on the island are amazing. The ocean at these cabanas is very clear whereas there is seaweed off the main cabanas on the entrance of the island. Blanco is the primary staff member who we interacted with as he speaks the best english, but everyone is always willing to help. The meals were tasty including fresh lobster ($20 extra) and they helped coordinate day trips to other islands for a change of scenery, beach front bars, and snorkeling. The staff even built beachside fires several nights which was a huge bonus! This island is larger and quieter than other islands we visited, which is exactly what we were looking for. The downside was that it was advertised as newly built, but it likely has been a few years at best. The ladder to our cabana was broken, so we could dive in from the back porch, but had to swim to shore. 5/6 cabana ladders were broken. Also they advertise newly built "beach club", which was physically there, but not active at any point during our stay. I'm sure that's due to COVID and reduced guests, but we had to walk 5 minutes down to the main island entrance where the rest of the cabins and kitchen/bar is located. Not a huge issue but also not as advertised. Overall we were very happy with our stay despite any issues. There were some confusion and issues with transportation but generally out of the hands of Tao Travels, and ultimately they made sure we got to our destination which was reassuring as we don't speak much spanish and had limited cell connectivity. Digicel does generally work in San Blas.