Establish your partnership

As you receive requests through the Co-Host Network, think about what you’d like to cover in your initial conversations with a host. Setting expectations early helps you decide whether to work together and lays the groundwork for a successful partnership.

Start by getting to know the host and their space. You could discuss:

• What the host needs and how you can help
• How much you charge and how you want to be paid
• What the host expects to earn
• How you’d like to communicate

Make sure your approach aligns with the host’s. For example, John, a co-host in Scottsdale, Arizona, sends potential partners a room-by-room checklist for furniture, linens, and supplies.

Timely, clear communication with guests and others is a key aspect of your partnership. Discuss who would be responsible for:

• Responding to booking requests if a listing doesn’t use Instant Book
• Day-to-day messaging, including answering questions and supporting guests
• Managing cleaners, maintenance workers, and other co-hosts
• Submitting reimbursement requests
• Contacting Airbnb Support for help

Once you decide to work together, consider putting the details of your partnership in a formal agreement.

A host can invite you to be a co-host on a listing and set up your permissions, so you can collaborate on Airbnb. You’ll get the invitation in an email or a text message. You have 14 days to accept or decline.

After you accept the invitation, the host can choose to share part of their payout for each booking with you through Airbnb.* These Help Center articles explain co-hosting tools and permissions:

• Adding a co-host to your listing
• Setting up co-host permissions
• Setting up co-host payouts

*Some restrictions apply, depending on the location of the host, co-host, and listing.

Co-Host Network is currently available in Australia, France, Germany, Italy, Japan, Mexico, Puerto Rico, South Korea, Spain, and the United Kingdom (powered by Airbnb Global Services); Canada, the United States (powered by Airbnb Living LLC); and Brazil (powered by Airbnb Plataforma Digital Ltda).

Any co-host with full access can start, manage, or resolve requests for damaged or missing items in the Resolution Center or reimbursement requests under host damage protection on behalf of hosts.

Host damage protection isn’t an insurance policy. It doesn’t protect hosts who offer stays in Japan, where Japan Host Insurance applies. Keep in mind that all coverage limits are shown in USD.

For listings in Washington state, Airbnb’s contractual obligations under host damage protection are covered by an insurance policy purchased by Airbnb.

Host damage protection is subject to terms, conditions, and limitations except for hosts whose country of residence or establishment is within Australia. For such hosts, host damage protection is subject to these terms, conditions and limitations.

Information contained in this article may have changed since publication.