Ben2024年3月

Unfortunately, this stay was tarnished by accomodation that wasn’t cleaned at all. We arrived to find mould in the bathrooms, stained linen and towels, crumbs and grime throughout. Whilst we did appreciate the hosts apologetic response, her promise of a full new clean didn’t come to fruition as her other cleaners had to attend to another emergency… we were told of this several hours after we had been told the cleaners would attend to the issue asap. Also, despite us booking for 5 guests there was no extra bedding (as promised/listed in the amenities) for said 5th guest. I raised a query with the host 2 seperare times about this and it went unacknowledged. Very dissapointing easter weekend