. Please do NOT book Instantly please enquire for latest rates and availability before booking ,as pricing is dynamic ,we will get back to you straight away. Fairmont Mayakoba Head Line : Near El Camaleon Mayakoba Golf Course Location : With a stay at Fairmont Mayakoba in Playa del Carmen, you ll be on the beach, within a 15-minute drive of El Camaleon Mayakoba Golf Course and Guadalupe Church. This 5-star resort is 6.3 mi (10.2 km) from Maroma Beach and 6.8 mi (10.9 km) from Quinta Avenida.Rooms : Stay in one of 401 guestrooms featuring LED televisions. Rooms have private furnished balconies or patios. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall shower heads. Dining : Enjoy Mexican cuisine at Las Brisas Restaurant, one of the resort s 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Full breakfasts are available daily for a fee. Renovations : The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday: Bar/lounge Fitness facility Health club Indoor pool Children s pool Full-service spa Outdoor pool Public bath Restaurant Sauna Spa tub The following facilities are closed on Friday and Saturday: Fitness facility Health club Hot springs Indoor pool Children s pool Full-service spa Outdoor pool Public bath Restaurant Bar/lounge Sauna Spa tub Check In Instructions : Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a smoke detector, a security system, and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.Special Instructions : Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details. Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy. Basic Amenities Supervised childcare/activities (free) Children's pool Safe-deposit box at front desk Spa services on site Area shuttle (surcharge) Breakfast available (surcharge) Conference space size (feet) - 40000 Reception hall Laundry facilities Beach towels Accessible bathroom Roll-in shower Wheelchair-accessible public washroom Wedding services In-room accessibility Garden Multilingual staff Wheelchair-accessible registration desk Wheelchair-accessible fitness center Free newspapers in lobby Wheelchair-accessible meeting spaces/business center Beach sun loungers Steam room Free WiFi Pool sun loungers Sauna Health club Free wired Internet Babysitting or childcare (surcharge) Children's club (surcharge) Wheelchair-accessible on-site restaurant Picnic area Express check-in Wheelchair-accessible lounge Number of outdoor pools - 5 elevator 24-hour front desk Poolside bar Business center Porter/bellhop Express check-out Dry cleaning/laundry service Free valet parking Limo or Town Car service available Computer station Swimming pool Conference space size (meters) - 3716 Terrace Luggage storage Hair salon ATM/banking Concierge services Gift shops or newsstand Conference center Designated smoking areas Wheelchair accessible (may have limitations) Outdoor tennis court Pool umbrellas Airport transportation (surcharge) Golf course on site Coffee/tea in common areas Number of bars/lounges - 4 Full-service spa Swim-up bar Beach umbrellas Conference space Spa treatment room(s) Grocery/convenience store Meeting rooms Tours/ticket assistance Coffee shop or café Covid Facilities Gap period enforced between guest stays 48 hours Shield between guests and staff in main contact areas Property follows sanitization practices of Safe Travels (WTTC - Global) Temperature checks are available to guests Social distancing measures are in place Staff temperature checks are conducted regularly Property is cleaned with disinfectant Guests are provided with free hand sanitizer Staff wears personal protective equipment Masks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Protective clothing is available to guests Contactless check-in is available Property follows sanitization practices of Intertek Cristal (3rd party expert - Global) Property follows a brand or regulatory agency's sanitization guidelines Contactless check-out is available Property confirms they are implementing guest safety measures Individually-wrapped food options are available Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available for dinner Individually-wrapped food options are available through room service Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Commonly-touched surfaces are cleaned with disinfectant